A very dedicated customer service told me that the warranty was valid and all I need to do is to send them the camera with the receipt, and they would fix it. But, their warranty will expire after 1 year if you need to use it in another country. Like Turkey, the warranty is valid only for one year. Still, three year warranty counts for the US, if you are able to ship it to them within the US. Right now, they do not have this 3-year warranty available anymore. By the way, where do we go for digital camera reviews? The address is Digital Photography Review.
Another experience - Samsung SGH-t509 Phone
T-Mobile technical service was unable to solve my question about the bluetooth compatibility of my phone with the Powerbook G4 Mac Laptop. So, they gave me the Samsung customer service number:
1-888-987-4357
So far so good, well, Samsung needed to create a business partner file for me. It was my first time coming up with a question about a mobile phone, or maybe they changed the overall customer service rules. Still, it is a good practice, so they can pull up for folder and technical problem history very easily. In short, they give you a reference number, so you are "numbered."
Tips from my conversation with the tech service rep.:
They do offer a free software for SGH-t519, and all other models, but not t509!!! Perhaps, T-Mobile wants to charge you for their MyAlbums service which is about sending your files to a "special, personal" album they create for you on their website.
Does it mean t509 is not a good phone? No, not really, I am very happy, and I read a lot of satisfied customer reviews.
- Most of all, t509 is not compatible to work with Mac computer's bluetooth device. So, your best bet would be to use a bluetooth embedded in a PC or use a USB-Bluetooth device and plug it in to a PC and then transfer your files from t509 to your PC.
After all, I hope t509 clients will find this information useful. Also, if you need to use your t509 in another country, you should check if any one of these frequencies available:
850mhz
1800mhz
900mhz
Not sure about the frequencies of the country you will go - Check travelinsider's site for more information.
Country | 900 | 1800 | 1900 | 850 |
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| Dominica |
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| Egypt |
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| El Salvador |
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| Estonia |
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| Georgia |
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| Germany |
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| Ghana |
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| Israel |
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| Italy |
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| Jamaica |
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| Japan | No GSM service in Japan | |||
| Jordan |
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| Kazakhstan |
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| Kenya |
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| Korea (South) - CDMA not GSM | No GSM service in South Korea | |||
| Kosovo |
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| Laos |
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| Liberia |
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| Malawi |
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| Maldives |
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| Mali |
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| Mauritius |
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| Moldova |
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| Monaco |
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| Mongolia |
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| Morocco |
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| Mozambique |
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| Myanmar - 900 planned |
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| Namibia |
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| Netherlands |
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| Romania |
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| Russia |
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| Rwanda |
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| Samoa - no service |
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| Saudi Arabia |
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| Senegal |
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| Serbia/Montenegro |
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| Seychelles |
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| Sierra Leone |
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| Singapore |
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| Slovakia |
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| Slovenia |
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| South Africa |
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| Spain |
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| Sri Lanka |
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| St Lucia |
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| St Kitts & Nevis |
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| St Vincent / Grenadines |
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| Sudan |
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| Sweden |
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| Switzerland |
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| Syria |
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| Taiwan |
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| Tajikistan |
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| Tanzania |
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| Thailand |
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| Togo |
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| Tonga |
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| Trinidad & Tobago |
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| Tunisia |
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| Turkey |
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| Turkmenistan |
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| Turks & Caicos |
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| Uganda |
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| Ukraine |
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| United Arab Emirates |
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| United Kingdom |
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| U S A |
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| Uruguay |
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| Venezuela |
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| Vietnam |
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| Yemen |
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| Zambia |
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| Zimbabwe |
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| Country | 900 | 1800 | 1900 | 850 |
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